Our Conflict Handling Questionnaire is designed to assess a candidate's preferences when managing and resolving a potential conflict situation.
The Conflict Handling questionnaire is made up of scenario-based questions, designed to identify a candidate's preferences when managing, dealing with and resolving confrontational situations. Individuals respond differently to conflict situations and knowing how a candidate prefers to respond, and whether this is likely to be appropriate or unhelpful, can be a determining factor in their suitability for a role.
For each scenario, the questionnaire identifies whether a candidate is likely to confront it head on, avoid it completely, seek a collaborative solution or attempt to negotiate a resolution and rates their response against the order of responses for the situation.
